CV & experience履历与经历

Founder-led hospitality consultancy for hotels, restaurants and bars创始人亲自主导的酒店、餐厅与酒吧咨询机构

• Ten service lines, A–J, from feasibility and concept to openings, turnaround and retainersA–J 十大服务：从可行性研究、概念开发到开业筹备、经营改善与长期顾问
• One-stop pre-opening programme, from company setup to grand opening一站式筹开服务：从公司设立到盛大开业

See the service catalogue →查看服务目录 →

Restaurant and cocktail bar, built from pre-opening with chef-founder Derek 'Dali' Wong餐厅与鸡尾酒吧，自筹备期起与主厨创始人 Derek「Dali」Wong 共同打造

• Built the operation from zero: licensing, SOPs, hygiene, kitchen and bar systems, team structure从零搭建运营：证照、SOP、卫生、厨房与吧台系统、团队架构
• Led the launch, KOL campaign and brand rollout主导开业、KOL推广与品牌落地
• Created 卿库 Treasury's creative fusion cocktail programme with bartender Jackie Ho与调酒师 Jackie Ho 打造卿库创意融合鸡尾酒项目
• Built weekend demand with DJ nights, Dim Sum Disco and industry nights以DJ之夜、Dim Sum Disco与行业之夜打造周末客流

Impact成果

New Restaurant of the Year (Editor's Pick), That's Shanghai 2025 (venue honour); No.1 Creative Cuisine on DianpingThat's Shanghai 2025「年度新餐厅（编辑之选）」（餐厅荣誉）；大众点评创意菜第一

Madame Ching, 2025–26 · Madame Ching archive / Graeme Kennedy美德卿 2025–26 · 美德卿资料库 / Graeme Kennedy

Second-in-command to the GM of a 52-storey upscale hotel near Xintiandi新天地旁52层高端酒店的总经理副手

• Ran hotel operations, financial performance and service quality alongside the GM协助总经理负责酒店运营、财务表现与服务质量
• Repositioned F&B: Chinese-restaurant promotions, banquets, refreshed bar and all-day dining重塑餐饮：中餐厅推广、宴会、酒吧与全日餐厅焕新
• Launched 'Le Pavillon', a pop-up bistro and bar推出快闪小馆及酒吧「Le Pavillon」

Impact成果

Tripadvisor #54 → #33 · F&B revenue +6.3% · RPS 93 → 95 · LQA +17% YoY猫途鹰 #54 → #33 · 餐饮收入 +6.3% · RPS 93 → 95 · LQA 同比 +17%

Le Pavillon, Pullman Shanghai Central, Oct 2024 · Nil Shrestha's own archive上海中心铂尔曼 Le Pavillon，2024年10月 · Nil Shrestha 个人图库

F&B Director plus GM-track rotations in Rooms, Sales & Marketing, Finance and HR兼任餐饮总监，并在房务、市场销售、财务与人力资源轮岗（总经理培养路径）

• Shadowed the GM on guest-journey design, revenue and cost control协助总经理推进宾客旅程设计、收益与成本管控
• Led cross-functional service-quality and hygiene initiatives牵头跨部门服务质量与卫生改进

Impact成果

LQA 93.2% · HACCP 90% · completed A'LIMITLESS as Executive Leader (2024)LQA 93.2% · HACCP 90% · 完成 A'LIMITLESS 高管项目（2024）

Sofitel Sanya period: Oct and Dec 2023 · Nil Shrestha's own archive三亚索菲特时期：2023年10月、12月 · Nil Shrestha 个人图库

Whole F&B division: Kweezeen, Le Chinois, Lemon 1900 Bistro Bar, Garden Bar, Le Lounge, IRD and banqueting全部餐饮板块：Kweezeen、Le Chinois、Lemon 1900 小酒馆、花园酒吧、Le Lounge、送餐与宴会

• Pre-opened and led every outlet, from recruitment to launch从招聘到开业，筹备并统管每一个餐饮场所
• Created Sofitel 'art de vivre' activations, including Sofitel Wine Days策划索菲特法式生活方式活动，包括 Sofitel Wine Days
• F&B Lead, APAC GQ event at Raffles Hainan (2021)海南莱佛士 APAC GQ 活动餐饮负责人（2021）

Impact成果

Budget revenue and GOP met in year one · LQA F&B 90.2% · Kweezeen named Meituan Best Restaurant 2021 & 2022 (venue)首年达成收入与GOP预算 · LQA餐饮 90.2% · Kweezeen 获美团2021、2022「最佳餐厅」（餐厅荣誉）

Sofitel Haikou period: Dec 2022 and Feb 2023 · Nil Shrestha's own archive海口索菲特时期：2022年12月、2023年2月 · Nil Shrestha 个人图库

Overall F&B in charge for a luxury resort and a lifestyle hotel全面负责一家奢华度假酒店与一家生活方式酒店的餐饮

• Led FSMS and brand audits: +6% InterContinental, +8% Indigo主导FSMS与品牌审核：洲际 +6%，英迪格 +8%
• Ran the Dianping and Meituan review strategy for the outlets负责各餐厅大众点评与美团口碑策略

Impact成果

Highest combined F&B revenue since opening · Indigo +11%, InterContinental +6% · Indigo #1 in Greater China for F&B on Medallia (2019)两店合计餐饮收入创开业以来新高 · 英迪格 +11%，洲际 +6% · 英迪格获大中华区 Medallia 餐饮第一（2019）

Dishes photographed Oct 2020, during Nil's IHG Lijiang tenure · Nil Shrestha's own archive菜品摄于2020年10月，Nil 任职丽江洲际期间 · Nil Shrestha 个人图库

Seven outlets at a Forbes Five-Star hotel, in a Michelin-recognised, Black Pearl-awarded restaurant environment福布斯五星酒店的七个餐饮场所，米其林认可、黑珍珠获奖的餐厅环境

• Redesigned mooncake retail: 17,000 → 35,000 boxes重塑月饼零售：17,000盒 → 35,000盒
• Ran 'Taste of Artistry' guest-chef collaborations主导「Taste of Artistry」客座主厨合作
• Menu engineering, WeChat marketing and Dianping branding菜单工程、微信营销与大众点评品牌建设

Impact成果

Record F&B revenue RMB 208.84M, +6.5% YoY (team) · mooncake revenue +65%, GOP +31% · Forbes F&B 93.6% (2018)餐饮收入创纪录2.0884亿元，同比 +6.5%（团队）· 月饼收入 +65%，GOP +31% · 福布斯餐饮 93.6%（2018）

F&B moments from the hotel years · Nil Shrestha's own archive酒店岁月的餐饮瞬间 · Nil Shrestha 个人图库

Full responsibility for resort F&B during a brand-elevation period品牌升级期间全面负责度假酒店餐饮

• Festivals, galas and a regional guest-chef series美食节、晚宴与地方客座主厨系列
• F&B Lead, Greater China GM Conference (2015) and F&B Academy (2016)大中华区总经理大会（2015）与餐饮学院（2016）餐饮负责人

Impact成果

Brand audit 73% → 91% (contributed; F&B 95%) · F&B guest score 63% → 89%, highest in Sofitel Greater China at the time品牌审核 73% → 91%（参与；餐饮95%）· 餐饮宾客分 63% → 89%，时为索菲特大中华区最高

Ten outlets across two hotels两家酒店的十个餐饮场所

• Cross-venue dining promotions跨店联动餐饮推广

Impact成果

2014 F&B budget achieved · revenue +3.2% YoY达成2014年餐饮预算 · 收入同比 +3.2%

Two boutique hotels and an exclusive club in Houhai后海两家精品酒店与一家私人会所

• Pre-opened the club: wine bar, tapas lounge, Chinese restaurant, banqueting筹备开业会所：葡萄酒吧、小食酒廊、中餐厅与宴会
• Owner, embassy and government liaison对接业主、使馆与政府

Impact成果

Improved ADR, occupancy and online revenue提升平均房价、入住率与线上收入

Team of 128 across all-day dining, Indian fine dining, IRD and lounge128人团队，涵盖全日餐厅、印度餐厅、送餐与大堂吧

• Led multi-outlet service and guest satisfaction负责多餐厅服务与宾客满意度

Impact成果

GSS +7.8% YoY · highest F&B GSS among Marriott hotels in Asia Pacific (2012)宾客满意度同比 +7.8% · 亚太区万豪酒店餐饮满意度第一（2012）

Promoted from management trainee to run all-day dining由管理培训生晋升为全日餐厅负责人

• Theme nights and seasonal promotions主题之夜与季节推广

Impact成果

Revenue +6.8% YoY收入同比 +6.8%

F&B Industrial Trainee, The Leela Kempinski (2004) · Bar Manager, Sun-n-Sand Beach Resort (2005–07) · Nightclub Manager, Polly Esthers, Gordon House Hotel (2007–08)The Leela Kempinski 餐饮实习生（2004）· Sun-n-Sand 海滨度假酒店酒吧经理（2005–07）· Gordon House 酒店 Polly Esthers 夜店经理（2007–08）

Impact成果

Nightclub revenue +18%夜店收入 +18%